Terms of Service.

Disagreeable AI (“the Service”, “we”, “us”) is operated by Suncost Labs at disagreeable.ai. By creating an account, signing in, or sending a message you agree to these Terms of Service and the Privacy Policy.

You must be at least 13 years old, or 16 in jurisdictions where that is the age of digital consent under GDPR Art. 8(1) as implemented locally. You are responsible for keeping your login credentials secure and for all activity under your account.

Disagreeable AI produces critical, anti-sycophantic commentary on user-submitted ideas, text, code, and links. The Service is a research-oriented product, and the AI critique is designed to be challenging by construction.

The Service is not professional advice — legal, medical, financial, psychological, or otherwise — and should not be relied on as such. Outputs may be incorrect, incomplete, biased, outdated, or harmful. You are solely responsible for how you act on them.

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right.
• Harass, defame, threaten, or target real individuals with abusive content.
• Generate or solicit child sexual abuse material, violent extremist content, terrorism propaganda, or non-consensual intimate imagery.
• Generate content intended to deceive, defraud, or impersonate without consent.
• Attempt to extract system prompts, jailbreak safety measures, or probe for vulnerabilities without written authorization. Authorized security research is welcome — contact contact@suncostlabs.com.
• Abuse free-tier limits via multi-account creation, automated traffic, or rate-limit evasion. Per-IP and per-user caps are enforced; circumvention is grounds for termination.
• Resell or redistribute outputs in a way that misrepresents them as our endorsement.
• Upload content you do not have the right to submit.
• Use the Service to train competing AI models without prior written agreement.

We reserve the right to refuse, suspend, or terminate access for violations, with notice where practical and required.

Free accounts include daily and monthly usage caps. Premium accounts are billed monthly via Stripe at the plan price displayed at signup, including any applicable taxes. You authorize automatic renewal each billing period until you cancel.

You may cancel a premium subscription at any time from Settings. Cancellation takes effect at the end of the current billing period; we do not issue prorated refunds for partial months except where required by law (notably the 14-day right of withdrawal under EU consumer law, which you waive by expressly requesting immediate access to digital content as part of premium activation).

Failed charges may suspend premium features. Continued non-payment may result in downgrade to free tier.

You retain ownership of the content you submit (“User Content”). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to process, store, display, and (subject to your research consent — see §7) include it in research datasets, for the purpose of operating the Service and our research mission. This license terminates when you delete your account, except as described in §8 (Termination effects).

We retain ownership of the Service, our prompts, scoring functions, model weights, code, and brand. The source code accompanying any open-weights model release is governed by its accompanying license.

AI-generated outputs in response to your prompts are yours to use. We make no ownership claim on them and ask only that you do not misrepresent their origin if you redistribute them.

Subject to your consent (toggleable in Settings), we may use your interactions to train, fine-tune, evaluate, and improve our AI models, and to publish aggregate findings. The default state of this consent depends on your region and is described in our Privacy Policy §3 and §5. You can change it at any time in Settings, with no detriment to your access to the Service.

Each record carries provenance metadata documented publicly in our source code; we do not maintain a separate, hidden treatment of your data.

We will not sell your data, share identifiable conversations with third-party model trainers, or publish identifiable conversations.

• On account deletion you initiate, we purge primary chat data within 30 days and backups within 90 days.
• Research records are excluded from future exports immediately. On request, they are deleted from primary stores within 30 days. Models trained before deletion cannot have your data un-baked.
• Billing records required by tax law are retained for the legally required period (typically 7 years) but contain only billing metadata, not chat content.
• We may terminate or suspend accounts for violations of these Terms. We will give notice and a remediation window when practical.

We may add, modify, or remove features at any time. Material changes that reduce your rights or change consent posture will be announced at least 14 days in advance and applied prospectively only. Bug fixes and security updates are exempt from advance-notice requirements.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OPERATION.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$50. IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including, in some jurisdictions, liability for gross negligence, willful misconduct, fraud, or death and personal injury caused by negligence).

You agree to indemnify and hold us harmless from any third-party claim arising out of your User Content, your use of the Service in violation of these Terms, or your violation of any applicable law.

These Terms are governed by the laws of the operating jurisdiction of Suncost Labs, without regard to conflict-of-law rules. For consumers domiciled in the EU/UK, mandatory consumer protections under the law of your country of residence apply notwithstanding this clause.

Before filing a formal claim, please contact us at contact@suncostlabs.com so we can attempt to resolve the issue informally. If we cannot resolve it, the dispute may be brought in a court of competent jurisdiction.

The European Commission’s Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.

General: contact@suncostlabs.com. Privacy: contact@suncostlabs.com. Legal: contact@suncostlabs.com. Security: contact@suncostlabs.com.